What an amazing adventure full of learning I have just had in Brisbane as I visited several different sorts of information centres, from archives to State libraries to university Libraries to school libraries.
What really struck me was how client oriented all the centres were.
It also struck me at how much the centres had to stay abreast of current technologies in order to maintain relevance and as up to date accessibility as possible.
Creating client friendly space was also a major factor in keeping these libraries current. Most had whole floors or sections devoted entirely to computer/online/digital access. Most also were creating areas of silent space as many parts of libraries are increasingly in need of spaces where noise takes place.
I also sensed the wonderful element of providing friendly client based and focussed services so that the library maintains its sense of being an important and wonderful place to visit and access information.
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